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DRIVE (Delivering Results, Innovation, Value and Efficiency) is a management process the Postal Service is using to improve business strategy development and execution. It is based on a well-established methodology used by many corporations to apply strategic and financial rigor to decision making, and to navigate through significant organizational changes. DRIVE is focused on a portfolio of 36 strategic initiatives that the Postal Service will implement to meet its ambitious performance and financial goals. The DRIVE process is a structured approach to organizing operational and management activities that facilitates cross-functional dialogue and collaboration, provides streamlined reporting and accountability, and incorporates measurement, analysis, and evaluation of initiatives. The DRIVE process and portfolio of initiatives will help the Postal Service improve business performance at an accelerated pace to meet the critical needs of operating in today’s competitive and challenging marketplace.
The DRIVE structure begins with the Postmaster General and the Executive Leadership Team, who are collectively responsible for overseeing the DRIVE portfolio. The ELT will review all DRIVE initiatives on a regular basis, evaluate progress, and make judgments about the composition of the portfolio. The Strategic Management Office (SMO) facilitates the DRIVE process and is embedded into each initiative for the purpose of aiding Roadmap design, providing DRIVE training to new team members, and coordinating cross-initiative and interdependent activities.
The DRIVE processis built upon a well-established methodology, which provides senior leaders with exceptional visibility into project design, early identification of risks and barriers to success, and ongoing measurement of progress against milestones. DRIVE also is grounded in exception- and value-based reporting, which emphasizes reporting on Roadmap deviations and new opportunities, and the impacts of reaching high value milestones.
Core elements of the DRIVE process include:
Elements of the DRIVE process
Reporting for Roadmaps that comprise the DRIVE portfolio of initiatives is captured in a software program that will output an executive level dashboard. The DRIVE dashboard provides senior leaders with a quick snapshot of progress across the portfolio of initiatives, and enables deeperanalysis of Roadmap activities and design.
Each Roadmap and its status is constantly evaluated through a system of “traffic lights.”
DRIVE is not a grading system. DRIVE provides senior leadership with greater visibility into project status, and provides Roadmap owners with a ready mechanism for drawing attention to emerging issues.
The DRIVE structure begins with the Postmaster General and the Executive Leadership Team, who are collectively responsible for overseeing the DRIVE portfolio. The ELT will review all DRIVE initiatives on a regular basis, evaluate progress, and make judgments about the composition of the portfolio. The Strategic Management Office (SMO) facilitates the DRIVE process and is embedded into each initiative for the purpose of aiding Roadmap design, providing DRIVE training to new team members, and coordinating cross-initiative and interdependent activities.
The DRIVE processis built upon a well-established methodology, which provides senior leaders with exceptional visibility into project design, early identification of risks and barriers to success, and ongoing measurement of progress against milestones. DRIVE also is grounded in exception- and value-based reporting, which emphasizes reporting on Roadmap deviations and new opportunities, and the impacts of reaching high value milestones.
Core elements of the DRIVE process include:
- Constructing a portfolio of strategic initiatives – in support of core business strategies
- Developing initiative charters – which define scope, goals, Roadmaps and key team members
- Designing Roadmaps – which identify key metrics, milestones, activities, resource requirements, interdependencies, and project risks>
- Rigor testing Roadmaps – to ensure planning/structure is capable of achieving desired financial results and strategic outcomes
- Disciplined tracking and management – complete visibility elevates Roadmap deviations and informs senior-levelinterventions
- Exception-based reporting via the DRIVE dashboard will determine initiative and Roadmap reviews
- The ELT will conduct deep-dive (1 hour) reviews of initiatives
- Initiative leads and supporting team members will meet in the week prior to scheduled deep-dive reviews and exception-based reporting to prepare/refine ELT presentations
Elements of the DRIVE process
Reporting for Roadmaps that comprise the DRIVE portfolio of initiatives is captured in a software program that will output an executive level dashboard. The DRIVE dashboard provides senior leaders with a quick snapshot of progress across the portfolio of initiatives, and enables deeperanalysis of Roadmap activities and design.
Each Roadmap and its status is constantly evaluated through a system of “traffic lights.”
DRIVE is not a grading system. DRIVE provides senior leadership with greater visibility into project status, and provides Roadmap owners with a ready mechanism for drawing attention to emerging issues.